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Email Templates & Email
Email Templates & Email
Salesforce emails can be made up of 3 parts: the Letterhead, which will include colors, text settings, images and logos; The Text template that will include the merge fields, the plain text and the mail object, and the Footer (for single and / or mass mailing).
There are several email templates: HTML with Letterhead, Text (plain text without image), Custom HTML and Visualforce.
Administrators and users who have permission in their profile can create mail templates. The templates are stored in Template Folders that define their visibility (in the same way as reports and dashboards).