Tranforming into a digital company is not an end in itself but should be a means to reach an identified strategic goal. It is with this conviction and an expertise combining business knowledge and technologies that our EI Management team, a consulting subsidiary of the EI Technologies Group, assists our customers.
We address three key domains of the company:
“The customer domain”, from social media presence, to digital marketing, multichannel CRM and customer support to help the company modernize its prospecting and sales processes and adapt them to a social and mobile customer,
"The digital efficiency", from dematerialization, to electronic document management and collaboration in the company in order to adapt to new modes of communication and work of digital employees,
“The IT Department”, to support it through its own transformation and position itself in the business departments as one of the major players in the digital transformation of the company.
Companies transform their customer relationship and their own modes of operation via the digital tool.+
The digital revolution is disrupting the relationship between the company and its customers. It creates both new challenges and new opportunities for all of us.+
Digital Business Analysis
In this context of accelerated transformation and profusion of solutions, to succeed a project is to treat simultaneously, the business, technological and human dimensions.+
Over the past decade, the Internet, social networks, and mobility have disrupted the way people communicate.+
Companies now have to adapt to these new uses, in their exchanges with their partners as well as internally.
In a world where everything is connected, social and mobile, digital adoption is not achieved! It requires the approval of new practices, new tools, new skills, new communication methods between employees, customers, partners ...+
Information Services and Digital
The digital revolution continues at a frantic pace with low visibility. The Information Services are faced with a dilemma: to be industrial in order to continue to operate the existing Information System (IS) and / or to offer agility and anticipation to meet the digital business challenges.+
The digital revolution continues at a frantic pace. The upgradability of Information Systems is a major challenge for companies.+
The Information Services are faced with a dilemma: to be industrial in order to continue to operate the existing Information System (IS) and / or to offer agility and anticipation to meet the digital business challenges.
New players, new technologies and new models of IT consumption are emerging. IS Services can continue to buy but also rent, pay per use, outsource, ...+