Skip to main content Skip to footer
  • "com.cts.aem.core.models.NavigationItem@49944105" Careers
  • "com.cts.aem.core.models.NavigationItem@4f83b963" News
  • "com.cts.aem.core.models.NavigationItem@fa83caa" Events
  • "com.cts.aem.core.models.NavigationItem@4e230ede" Investors
Quality Engineering & Assurance

End-to-end quality assurance

In an AI-first world where speed and precision define success, intelligent quality engineering enables enterprises to gain a competitive edge. Cognizant’s quality engineering and assurance empowers organizations to release products faster—with higher quality and lower cost—by embedding AI across the software lifecycle. From automating tasks to evaluating AI models responsibly, our solutions drive agility, resilience and measurable business outcomes.

Some results we’ve delivered

Achieve competitive edge with faster, reliable product releases delivered through our intelligent, platform-driven quality solutions.

20-40%

faster time to market

30-40%

increase in QE productivity

25-30%

QE cost reduction

~ 0

critical defect leakage

Focus areas of our work

With global partnerships and 1,000+ clients across industries, Cognizant brings first-time-right quality and proven next-generation quality engineering and assurance (QE&A) to your most important initiatives.

Gen AI and automation-driven continuous testing

Moving past conventional test automation, Cognizant® Intelligent Quality Engineering supercharges the test lifecycle by embedding AI to enhance upstream quality, accelerate processes and enable predictive optimization with production observability.

E2E quality engineering | Shift right and observability | Test data management | Shift-left testing

Building trust in AI: from uncertainty to confidence

The final mile of AI implementation is where complexity peaks. Bias, drift and lack of explainability often emerge at scale—making quality assurance essential. Cognizant® AI Assurance ensures effective implementation of quality assurance for AI systems enabling enterprises to deploy at scale, with confidence.

Data assurance | Functional and model quality assurance | Trustworthy assurance | Non-functional assurance

Industry-specific quality engineering solutions

Cognizant® Business Assurance helps you achieve business objectives by leveraging deep domain expertise and regulatory frameworks to ensure end-to-end (E2E) quality across your core operations. We help you adopt AI responsibly and launch products safely.

Front-to-back business process assurance (BPA) | COTS product assurance | Regulatory compliance assurance | User acceptance testing

Confidently future ready

Integrating new technologies with existing systems and IT environments can be challenging. Cognizant® Technology Assurance helps organizations build resilience and seamlessly adopt future technologies through adaptive quality engineering solutions for enterprise platforms, cloud environments and connected devices.

Our clients stay ahead of the curve with our accelerated QE solutions that support modernization and address the complexities of evolving technologies.

Cloud platform assurance | Modernization and migration assurance | Phygital, IoT and mobility assurance | Robotic test automation

Elevate brand value and experience

We offer comprehensive, metrics-based, non-functional testing and observability services to ensure experiences are personalized, accessible, inclusive, sustainable, faster and secure. Cognizant® Experience Assurance capabilities form a complete quality engineering solution for complex digital ecosystems.

Customer experience assurance | Performance testing | Resilience and chaos engineering | Security testing | Accessibility testing | Sustainability testing

Enabling new-age quality architecture

Accelerated innovations, expanded AI adoption and evolving business needs with large-scale transformations demand a shift from traditional QA to modern AI-first quality engineering. Cognizant® Quality Advisory & Architecture empowers this transition and drives quality transformation through a comprehensive, AI-powered advisory framework tailored to organizational needs.

Enterprise-wide quality architecture | Modern QE solutions using AI | End-to-end QE transformation and coaching

Real stories, real impact

These results demonstrate how QE&A improves software delivery, reduces risk and accelerates testing through automation.

INSURANCE

Accelerated digital transformation with gen AI for a leading Insurance company

INSURANCE

Accelerated digital transformation with gen AI for a leading Insurance company

Reduced testing cycle time by 20% and saved over 70% effort in test-script migration from diverse automation frameworks to Playwright by leveraging GitHub Copilot.

Team discussing about insurance in office

BANKING AND FINANCIAL SERVICES

Intraday delivery accelerates transformation for financial services leader

BANKING AND FINANCIAL SERVICES

Intraday delivery accelerates transformation for financial services leader

Shifted from traditional quality engineering to product engineering using AI-driven automation and SDET transformation—achieving 98% faster regression, 70% higher velocity and 77% shorter lead times.

A orange color illuminated statistics report on big screen

COMMUNICATIONS AND MEDIA

Driving post-merger transformation for a British media and telecom leader

COMMUNICATIONS AND MEDIA

Driving post-merger transformation for a British media and telecom leader

Helped reduce TCO by 30% in 24 months through quality engineering strategies, scaled Gen AI implementation and operational optimisation post the merger.

A city sky view with illuminated commnication graphics

RETAIL

Gen AI-powered phygital assurance for an Australian supermarket chain

RETAIL

Gen AI-powered phygital assurance for an Australian supermarket chain

Achieved zero P1 incidents across 1.6B weekly transactions, uninterrupted customer experience and operational resilience by delivering quality assurance via offshore POS lab mirroring client store.

A women walking on retail showroom

Our unique edge

When partnering with Cognizant, quality becomes a strategic advantage—driving efficiency, resilience and long-term business value. Our QE&A services are people-led and AI-powered, backed by IPs, platforms and processes that accelerate our work to get more done for less and with better results.

Latest thinking

Industry recognition

FAQ

Quality Engineering & Assurance (QE&A) is an end-to-end approach that embeds quality across the entire software lifecycle, from design through deployment. It goes beyond traditional testing by integrating automation, observability, and AI to ensure speed, reliability, and compliance in every release. With QE&A, enterprises shift from reactive defect detection to proactive quality engineering.

QA and testing solutions often focus on defect detection after development. By contrast, quality engineering services emphasize prevention, process maturity, AI-led automation, embedding test activities earlier in the lifecycle (shift-left testing) and continuous production monitoring and observability (shift-right testing), supported by skilled SDETs. This enables continuous testing, higher coverage and faster feedback loops.

When modernizing at scale, from product upgrades to enterprise-wide transformations, organizations face risks such as functional and integration gaps, usability challenges, regulatory non-compliance, security vulnerabilities, and escalating costs. A quality-driven organization embeds a quality-first mindset across the lifecycle, enabling accelerated delivery, enhanced customer experience, high-quality releases, and protection of brand reputation.

Enterprises turn to QA outsourcing to overcome challenges in delivering high-quality releases within highly complex and regulated IT environments. A trusted partner enables a unified QE&A strategy through proven test architecture and frameworks, helps adopt AI-based tools and frameworks, drives continuous automation and platform-driven QE solutions, and brings SDETs and domain experts to achieve quality at speed and scale.

Embedding AI across the QA lifecycle enhances productivity through end-to-end continuous automation, predictive analytics, self-healing automation, and continuous observability with real-time quality insights. This enables enterprises to achieve first-time-right quality at scale while driving agility, resilience, and cost efficiency.

With increasing AI adoption and evolving business needs, enterprises are transforming toward modern, value-driven QA. This shift begins with a strategic assessment of existing QA functions to identify opportunities for intelligent test processes, continuous AI-enabled automation frameworks, optimization techniques, and future-ready skills, followed by an actionable roadmap that guides the journey to best-in-class QA.

Take the first step

We provide expert guidance on implementing enterprise quality assurance, including transformation support and tailored intelligent QA strategies. Contact us to engage with our Quality advisory experts.