Digital Healthcare Solutions

Best in KLAS for Claims and Administration Platforms (Payer)

Cognizant has been ranked #1 in the Claims & Administration Platforms (Payer) segment in the 2026 Best in KLAS report. This award assesses the customer experience interacting with Cognizant and the use of TriZetto healthcare products in the areas of culture, loyalty, operations, product, relationship, value and market energy.

Read the report

Best in KLAS for Claims and Administration Platforms Badge

Best in KLAS for Care Management Solutions (Payer)

Cognizant has been ranked #1 in Care Management Solutions (Payer) segment in the 2026 Best in KLAS report. This award assesses the customer experience interacting with Cognizant and the use of TriZetto healthcare products in the areas of culture, loyalty, operations, product, relationship, value and market energy.

Read the report

Best in KLAS for Care Management Solutions Badge

Cognizant named a Leader in Avasant Healthcare Provider Digital Services 2025 RadarView™

Cognizant is recognized for delivering end-to-end, AI-powered solutions that enable providers to modernize care delivery, streamline operations and accelerate cloud adoption. The report highlights Cognizant’s Neuro® AI platforms and global expertise as key drivers of measurable improvements in patient outcomes, operational efficiency and data-driven decision-making.

Read the report

Healthcare Provider Digital Services 2025

Cognizant Named a Leader in Everest Group® Care Management Platforms for Payers PEAK Matrix® Assessment 2025

Cognizant is recognized for strong vision, next-generation platform capabilities and commitment to continuous innovation—including advanced automation, real-time insights and generative AI.

Read the report

Care Management Platforms for Payers 2025

Cognizant ranked a Leader in IDC MarketScape U.S. Value-Based Healthcare Analytics Vendor Assessment, 2025

Cognizant has been recognized for offering end-to-end value-based healthcare analytics that integrates AI capabilities—specifically noted for the scalability of the platform, use of AI and automation, interoperability and proven outcomes with measurable value.

Read the report

The healthcare segments we serve

Payer solutions

We connect payers and providers to create a frictionless member experience with agent-ready intelligence that scales across your operations.

Provider solutions

Our technology and expertise help providers create seamless patient experiences. Now, with agent-ready workflows that automate complexity across the care continuum.

TriZetto Unify: Open to AI agents

A new headless API model treats AI agents as first-tier consumers of TriZetto Unify, Cognizant’s platform strategy that spans payer and provider workflows. Electronic Prior Authorization is the first solution to go live.

TriZetto Unify is designed to support faster coordination across payer-provider workflows while keeping clinical decisions and oversight in human hands.

Know more

Why Cognizant?

Cognizant is an AI builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients.

Our healthcare platforms are increasingly being made agent-ready by design: policy-governed, auditable and built on industry-standard healthcare interoperability protocols.

4.4 billion

annual payer-provider transactions

200 million

healthcare members supported in the United States

80,000+

healthcare industry experts

How we transform organizations like yours

Challenge

Improve claims processing speed and accuracy during growing demand for health services in a manner consistent with the broad data compliance and security requirements of Signature Performance serving a government customer.

Success highlights

Achieved a claims auto-adjudication level of 94%, an increase of more than 30%
Achieved an accuracy rate of 98% for claims processing
Auto-adjudicated over seven million claims in the first year of operation
Addressed the government client’s compliance requirements with deployment of the Trizetto® Facets® core administration platform in the Microsoft Azure^™ Government cloud

Read the full case study

Challenge

Improve automation for El Paso Health to handle growing claims volumes.

Success highlights

Increased market share to 17% through efficient processes
Increased claims auto-adjudication rate by 8.7%
Increased provider satisfaction scores by nearly 15% with utilization and quality management and 20% with network/coordination of care
Achieved 100% automation on reimbursements for complex diagnosis-related group (DRG) contracts
Achieved 100% automation of appeals and grievances as well as full compliance with Texas Medicaid regulatory guidelines

Read the full case study

Our partner ecosystem enables tailored solutions

We leverage the 4,850+ product experts in our partner ecosystem to identify and develop the best solutions for your needs, whichever segment you work in.

With agent-friendly pathways and support for emerging AI-system protocols, TriZetto Unify creates new opportunities for ecosystem innovation across payer-provider workflows.