Administration of everteam.case
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For whom?
This course is designed for new administrators, power users, project managers, consultants.
Prerequisites
- A solid understanding of case management concepts and business processes
- Getting started: basic knowledge of system administration (authority control, tables)
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Objectives
When you complete this course, you will be able to:
- Configure and set Everteam.Case parameters for your own use
- Disseminate case management best practices via Everteam.Case, whatever the existing processes and user profiles (reader, contributor, manager or administrator)
-
Program
- Getting around the application and its interface
- User pathway and use cases of processing of cases with a typical workflow type and to-do list
- Manager pathway with declaration of objects and requests import
- Configuration and administration console (authority tables)
- Management of profiles and roles
- Management of document-flows
- Setting up the task allocation list and related objects
- Process formalization
- Monitoring activities / dashboards features
-
Advantages
- Comprehensive training that covers all key concepts for Everteam.Case administration
- Training provided by an Everteam certified trainer
- Use cases and hands-on exercises paired with theoretical explanations
- The training prepares you for the common use of the application
-
Practical informations
- Delivery Format: Classroom
- Language: French
- Duration: 3 days
- Location: Levallois Perret
- Price : 2 250€ excl. tax
This course is designed for new administrators, power users, project managers, consultants.
Prerequisites
- A solid understanding of case management concepts and business processes
- Getting started: basic knowledge of system administration (authority control, tables)
When you complete this course, you will be able to:
- Configure and set Everteam.Case parameters for your own use
- Disseminate case management best practices via Everteam.Case, whatever the existing processes and user profiles (reader, contributor, manager or administrator)
- Getting around the application and its interface
- User pathway and use cases of processing of cases with a typical workflow type and to-do list
- Manager pathway with declaration of objects and requests import
- Configuration and administration console (authority tables)
- Management of profiles and roles
- Management of document-flows
- Setting up the task allocation list and related objects
- Process formalization
- Monitoring activities / dashboards features
- Comprehensive training that covers all key concepts for Everteam.Case administration
- Training provided by an Everteam certified trainer
- Use cases and hands-on exercises paired with theoretical explanations
- The training prepares you for the common use of the application
- Delivery Format: Classroom
- Language: French
- Duration: 3 days
- Location: Levallois Perret
- Price : 2 250€ excl. tax
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